FREQUENTLY ASKED QUESTIONS
How long does shipping take?
Orders are processed in 1–3 business days and delivered in 7–15 business days within the US. You will receive a tracking number by email once your order ships.
How do I apply the hair tinsel?
Each kit includes a loop tool, micro-beads, and a step-by-step guide. Thread a few strands through the loop tool, pull a small section of hair through a bead, and clamp — no glue, no heat, no damage. It takes just minutes.
Is the scalp massager waterproof?
Yes — it is IPX7 waterproof, so you can use it in the shower or bath. It is cordless and USB rechargeable.
How do I use the cordless heat pad?
Charge it via USB, choose from 3 heat levels and 3 massage modes, and wear it under your clothing with the adjustable belt. It is slim and discreet.
Is the candle warmer safe?
Yes — it is completely flameless. It melts wax with gentle warmth from above, so there is no open flame, no soot, and no smoke. It also has a built-in timer with auto shut-off.
What is your return policy?
30 days from delivery for a refund or replacement. See our Returns & Refunds page for details.
How can I contact you?
Through our Contact page — we reply within 24 hours.